Internship: Customer Success Manager

INNOLOGY VENTURES S.L.
  • Fecha de publicación: 13 abril, 2022
  • Inscritos 1
  • Visitas 239
Descripción de la oferta

About us and this position:Imagine working in a successful high growth technology company for large well-known national and international clients. OPINATOR is a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing that are changing the way in which major companies interact with their digital customers worldwideYou will join a digital global company with a dynamic culture based on training, transparency, responsibility, attention to detail and customer focus. We are a team eager to learn and grow and face challenges every day. We are growing fast and new opportunities happen everyday, it is a perfect environment to develop a successful and exciting digital career.As a Customer Success Intern, you’ll play a key role in the company. Your primary responsibility will beto support OPINATOR’s Customer Success team through a variety of assigned projects and ad-hoc assistance with customer-related demands. You’ll have 3 principal elements in your position: Customer Success Management, Technical Solutions and Customer Experience. In other words, you will help our customers to be successful and achieve their goals by using our software platform. You’ll be able to understand the client’s needs, and requirements, and to find solutions in a quick and efficient way.

 

For this position, you’ll need:

− A Bachelor’s Degree. Technician’s degrees will be of advantage.

− Previous experience in customer relationships will be considered.

− Excellent written and interpersonal communication skills.

− A strong drive and desire to learn and ability to adapt.

− Fluent Catalan, Spanish and English (Level C1). Additional languages will be of advantage.

− Proficiency in MS Office.

Your personality is best described by:

− You’re excited to work in a fast-paced environment with constant change and ambiguity, where things are not always easy, clear or straightforward, but quite challenging instead.

− Comfortable working under pressure and with tight deadlines. You’re reliable.

− Highly organized, with great attention to detail. You like and are proud to work accurately.

− Strong determination, resilient and results-oriented personality, combined with excellent analytical and problem-solving skills.

Concrete responsibilities:

− Provide solutions on top of the OPINATOR platform to meet our client’s needs.

− Build and maintain strong, active relationships with key clients and stakeholders.

− Train our clients on how to use the tool and make it cost-effective.

− Follow up with the client once he is using the tool.

What we offer:

− Remunerated internship, depending on the profile.

− Unique opportunity and possibility to grow professionally.

− A fun, easy-going and motivating work environment where you can thrive.

The Deal:

Our day to day is based on good vibes and the collaboration between colleagues from different departments, experts in multiple areas, willing to share knowledge and experiences with you.It is vital for us that we can reconcile our work and personal life through benefits such as flexible hours, the possibility of teleworking, or being able to dress comfortably in the office. We believe we should work as comfortable as possible. In addition, we enjoy several Team Building activities during the year!At OPINATOR, we want you to unleash your performance and your potential. To do this, we will learn, we will grow and together we will contribute directly to OPINATOR’s mission of creating something great, leading the digital transformation to improve our society while seeing our impact from the first day on the real world.Get ready for this fascinating journey and show us how far you can go.

Detalle de la oferta
  • Salario0-15000€
  • ExperienciaSin experiencia
  • Tutor
  • Contratación tras las prácticas
  • Ayuda al estudio700-1000 euros brutos al mes