Customer Success

Le Guide Noir S.L
  • Fecha: 15 Junio, 2017
  • Fecha límite de inscripción 14 Agosto, 2017
  • Inscritos 0
  • Vistas 63
Descripción de la oferta

The company:

Le Guide Noir is the world’s most complete and advanced suite of tools in the market. We provide a platform (SaaS) where our clients (mainly Fashion and Beauty brands) can control, analyse and magnify their digital presence, getting a grasp of their industry’s online strategies.

Nowadays, Influencer Marketing is the most powerful mechanism when advertising a product, so we create marketing campaigns with influencers. This allows the brands having a wider range of public.

What are we looking for:

We are looking for a very open minded, organised, focused and good communicator to help our customers using our IT tool (SaaS) in the right way. Someone to have the ability to understand the clients and to find solutions in a very quick and efficient way.

Responsibilities:

– Train our clients on how to use the tool and make it cost-effective.

– Provide instant solutions to our client´s needs.

– Follow up with the client once he is using the tool.

– If dealing with a potential customer, have the ability to turn him into a new client.

– Generate more revenue from the existing accounts by upselling.

 Education and knowledge:

– Bachelor’s Degree.

– Journalism, Marketing and Public Relations will be a plus.

– Previous experience in customer relationships will be considered.

Languages:

– Spanish: Native

– English: bilingual

Detalle de la oferta
  • Salario0-15000€
  • ExperienciaMenos de un año
  • Ayuda al estudio400 euros